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FAQ

Do you sell in any retail store/stores?

We are only available online at this time.  We do sell on our website (www.my-Cap.com), Amazon, Walmart, and eBay. Also, we have a Canadian distributer (www.My-Cap.ca)

FAQ

Our Frequently Asked Questions (FAQ) have been integrated with our entire website. You can now use our search tool found in the upper right hand part of the web site and ask any questions you like....

What about BPA?

All of our products are BPA free.

Can I use the packs, capsules, or pods to make hot chocolate?

In general no.  Most hot chocolate mixes sold in stores 'clumps' when water is applied.  If you put this mixture in a capsule, most of it remains in the capsule after you have brewed. We reccomend ...

When I ordered, I got two emails. One from My-Cap and one from Paypal. Am I being charged twice?

You have only been charged once.  One email is from our ordering system acknowledging the order.  The second email is from the payment system.  We assure you, you are only being charged once.

How do I return a product?

We accept returns up to 30 days after you have purchased a product.  Postage for return is the customers responsibility. Please contact us at info@my-cap.com or (877) 398-1246 before you return you...