FAQ

Do you sell in any retail store/stores?

by My Cap July 25, 2017

We are only available online at this time. We do sell on our website (www.my-Cap.com), Amazon, Walmart, and eBay. Also, we have a Canadian distrib...

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by My Cap May 10, 2016

Our Frequently Asked Questions (FAQ) have been integrated with our entire website. You can now use our search tool found in the upper right hand pa...

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What about BPA?

by My Cap April 28, 2016

All of our products are BPA free.

Posted in BPA, Safety

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Can I use the packs, capsules, or pods to make hot chocolate?

by My Cap April 28, 2016

In general no. Most hot chocolate mixes sold in stores 'clumps' when water is applied. If you put this mixture in a capsule, most of it remains i...

Posted in Hot Chocolate

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When I ordered, I got two emails. One from My-Cap and one from Paypal. Am I being charged twice?

by My Cap April 28, 2016

You have only been charged once. One email is from our ordering system acknowledging the order. The second email is from the payment system. We ...

Posted in payment, paypal

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How do I return a product?

by My Cap April 28, 2016

We accept returns up to 30 days after you have purchased a product. Postage for return is the customers responsibility. Please contact us at info@...

Posted in refund, return, returns

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