Frequently Asked Questions
Still Have Questions?
Below are some of the most common questions our customers have asked us! If you don't find what you're looking for, please send us an email at info@my-cap.com
General Questions
What is MyCap?
Why should I reuse my pods?
Which machines are compatible with MyCap products?
Shipping & Delivery
How long does shipping take?
Do you ship internationally?
Payment
What payment methods do you accept?
Do you offer refunds or exchanges?
Subscription
How does the subscription work?
Can I skip, pause, or cancel my subscription?
Can I change my subscription product or quantity?