FAQ for Dolce Gusto ® Brewers
These refillable reusable capsules can be used with compatible Dolce Gusto ® brewers. This includes DeLonghi Creativa, DeLonghi Genio, DeLonghi Circolo, Melody2, and Krup's.
Yes, it goes into the capsule BEFORE you put the coffee in.
You will have to just add cream after you brew your cup. The Reusable Capsule for Dolce Gusto Brewers does not hold the cream (because there are holes in the bottom) so you can not use that for cream.
First, make sure the needle is puncturing the hole and water is getting into the capsule. The capsule should be pre-punctured, but if it is not you can use a sharp knife to cut a slit where the needle would go into the top. Second, try just brewing with no coffee in the capsule and see if everything is flowing correctly. Once you have done that you can start to put coffee into the capsule. If you can not get water to flow through it, then that needs to be worked on first.